Orders can be returned within 14 days for any reason. Please ensure the item’s packaging is complete and undamaged to receive a full refund.

We do not offer direct exchanges. If you wish to exchange an item, please return your item then place a new order online.

To submit a return request, please email [email protected] and we’ll get it started.




All cancellations must be made within eight hours of the order being placed. To request a cancellation, please email [email protected].

If you would like to cancel an order that was placed more than eight hours prior, you can simply return the item for a full refund. For returns, email [email protected].




All Bebsi products are shipped from Canada and costs are based on Canadian shipping rates. We ship internationally to the U.S.